The AI Index
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Decagon vs Intercom

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Decagon is holding steady. Intercom is shrinking. Opposite bets on the AI transition.

RiserAI Support
Decagon
Composite score · rank #44
32.5
CutCX Software
Intercom
Composite score · rank #3
65.6
Decagonrank #44
Headcount
282
-0.7%
90d change
-1.4%
Layoffs 90d
0
Funding 90d
0
series a
Score (current)
32.5
#44 in side
Intercomrank #3
Headcount
1.1k
-2.2%
90d change
-10.9%
Layoffs 90d
0
Funding 90d
0
Score (current)
65.6
#3 in side

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