The AI Index
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Granola vs Intercom

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Granola is hiring. Intercom is shrinking. Opposite bets on the AI transition.

RiserProductivity
Granola
Composite score · rank #9
59.2
CutCX Software
Intercom
Composite score · rank #8
53.9
Granolarank #9
Headcount
161
+5.9%
90d change
+23.9%
Layoffs 90d
0
Funding 90d
0
series c
Score (current)
59.2
#9 in side
Intercomrank #8
Headcount
1.0k
-0.8%
90d change
-5.2%
Layoffs 90d
0
Funding 90d
0
Score (current)
53.9
#8 in side

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