The AI Index
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Modal vs Intercom

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Modal is hiring. Intercom is shrinking. Opposite bets on the AI transition.

RiserAI Infrastructure
Modal
Composite score · rank #6
59.8
CutCX Software
Intercom
Composite score · rank #8
53.9
Modalrank #6
Headcount
256
+6.2%
90d change
+23.1%
Layoffs 90d
0
Funding 90d
0
series c
Score (current)
59.8
#6 in side
Intercomrank #8
Headcount
1.0k
-0.8%
90d change
-5.2%
Layoffs 90d
0
Funding 90d
0
Score (current)
53.9
#8 in side

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