The AI Index
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Retell AI vs Intercom

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Retell AI is hiring. Intercom is shrinking. Opposite bets on the AI transition.

RiserAI Voice
Retell AI
Composite score · rank #6
70.4
CutCX Software
Intercom
Composite score · rank #5
38.0
Retell AIrank #6
Headcount
157
+9.8%
90d change
+19.9%
Layoffs 90d
0
Funding 90d
0
seed
Score (current)
70.4
#6 in side
Intercomrank #5
Headcount
1.1k
-1.4%
90d change
-8.6%
Layoffs 90d
0
Funding 90d
0
Score (current)
38.0
#5 in side

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