The AI Index
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Retell AI vs Intercom

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Retell AI is hiring. Intercom is shrinking. Opposite bets on the AI transition.

RiserAI Voice
Retell AI
Composite score · rank #9
63.1
CutCX Software
Intercom
Composite score · rank #3
65.6
Retell AIrank #9
Headcount
171
+4.9%
90d change
+28.6%
Layoffs 90d
0
Funding 90d
0
seed
Score (current)
63.1
#9 in side
Intercomrank #3
Headcount
1.1k
-2.2%
90d change
-10.9%
Layoffs 90d
0
Funding 90d
0
Score (current)
65.6
#3 in side

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