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CutAttritionFRSHCX Software

Freshworks

HQ San Mateo, USFounded 2010publicWebsite @Freshworks
Composite score
19.0
rank #12 · cuts

#12 Cut. 5.2k employees.

Watch Freshworks · One email when its rank, headcount or news changes. Mondays, only when something moved.
Head-to-headvs Decagonvs Sierra
Headcount
5.2k
0.0%
90d change
-0.5%
Funding events (90d)
0
Layoff events (90d)
0

Signals

source: PDL v25
Inferred revenue
$500M-$1B
PDL estimate
Revenue / employee
$143k
midpoint ÷ headcount
12-month turnover
14.7%
within typical band
Average tenure
3.1 yrs
long — sticky culture
Time since last raise
no rounds on record

Hiring flow · Freshworks

source: PDL v25

Headcount by role

12-month growth · PDL v25
Engineering
1,788
-1%
Support
728
0%
Sales
450
+9%
Product
412
-2%
Analyst
346
+5%
Operations
219
+2%
Marketing
212
+6%
Human Resources
198
+1%
Other
533

In the news

relevance ≥ 6 · last 180 days
No recent mentions across our tracked sources.

Events

Layoff · 5.51% (321 roles)
Departures in 2024-11: 426 vs 6-mo baseline of 105 (4.06× spike). Derived from PDL.
2y ago

Score history

2026-07-20
19.0
rank #12
2026-07-13
19.6
rank #12
2026-07-06
19.2
rank #12
2026-06-29
12.6
rank #14
2026-06-22
14.9
rank #17
2026-06-15
18.4
rank #17
2026-06-08
16.0
rank #14
2026-06-01
16.0
rank #14
2026-05-25
39.2
rank #11
2026-05-18
37.9
rank #11
2026-05-11
37.9
rank #11
2026-05-04
37.9
rank #11