The AI Index
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Decagon vs Freshworks

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Decagon is holding steady. Freshworks has stalled. Opposite bets on the AI transition.

RiserAI Support
Decagon
Composite score · rank #38
43.5
CutFRSHCX Software
Freshworks
Composite score · rank #12
19.0
Decagonrank #38
Headcount
204
0.0%
90d change
0.0%
Layoffs 90d
0
Funding 90d
0
Score (current)
43.5
#38 in side
Freshworksrank #12
Headcount
5.2k
0.0%
90d change
-0.5%
Layoffs 90d
0
Funding 90d
0
Score (current)
19.0
#12 in side

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