The AI Index
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Decagon vs Zendesk

Composite score, headcount trajectory, and event history — head-to-head. Re-scored every Monday.

Decagon is holding steady. Zendesk has stalled. Opposite bets on the AI transition.

RiserAI Support
Decagon
Composite score · rank #40
42.4
CutCX Software
Zendesk
Composite score · rank #29
12.4
Decagonrank #40
Headcount
204
0.0%
90d change
0.0%
Layoffs 90d
0
Funding 90d
0
Score (current)
42.4
#40 in side
Zendeskrank #29
Headcount
6.1k
0.0%
90d change
0.0%
Layoffs 90d
0
Funding 90d
0
Score (current)
12.4
#29 in side

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